Privacy Policy

Effective: 1st July, 2020

GoQuickLive — which we’ll just call “GQL” from here on in — is committed to protecting your right to privacy. In this policy we explain what information we collect, and how we use that information in GQL services and why. We also set out your rights, and how to contact us.

This privacy policy relates only to personal data for which we are responsible. It applies to personal data we hold about individuals (such as company directors, or contacts on business accounts), including sole traders and partners. It does not apply to information which we hold about companies and other legal organisations.

What is GoQuickLive?

GoQuickLive is a cloud-based video communications app that allows you to set up virtual video and audio conferencing, live chats, screen-sharing, and other collaborative capabilities.

What personal information does GoQuickLive process?

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to User Name, Mobile Number, Email etc. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app

How is this information used?

  1. If you use the chat function, chat content is only stored in cache during the meeting.
  2. If you record a meeting, the recording of the meeting is temporarily stored until it is uploaded to your file hosting service (e.g. DropBox).
  3. If you livestream your meeting, video content is temporarily stored to buffer the livestream.
  4. In addition, users of GoQuickLive have the option of providing a name, email address, and link to a picture that will be displayed to participants in the meeting.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Link to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Your Rights

You have the following rights in relation to your personal information: (i) the right to be informed about how your personal information is being used; (ii) the right to access the personal information we hold about you; (iii) the right to opt-out of receiving direct marketing messages; (iv) the right to request the correction of inaccurate personal information we hold about you; (v) the right to request the blocking or deletion of your personal information in some circumstances and; (vi) the right to request that we port elements of your data either to you or another service provider.

To exercise any of the above rights, or if you have any questions relating to your rights, or if you are unhappy with the way we are using your personal information you can contact our data protection officer and we will be happy to help you.

Changes to This Privacy Policy

We review this policy regularly, and may update it from time to time. The latest version will always be available at https://www.goquicklive.com/privacy-policy

This policy is effective as of 01-07-2020

How to contact us

If you have any questions or concerns about our use of your personal information, please contact our data protection officer at [email protected]